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Skills directory/openai/plugins/twilio-debugging-observability

Triage Twilio Delivery Incidents with Codex and Demo Events

Correlate sanitized event, status, and timing records to isolate which layer of a Twilio integration needs investigation.

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Setup for Codex (Twilio Developer Kit)

Use Codex in a scratch workspace. The exercise takes local mock data or a written scenario. Check provider prerequisites before running it against a test account.

  1. In Codex, open /plugins and install Twilio Developer Kit. To reproduce the exact revision, use the pinned Twilio source linked below and its Codex instructions in the repository README.
  2. Open the practice project, invoke $twilio-debugging-observability and paste the example inputs. Use the installed package with its related skills and references.

Example task

Use $twilio-debugging-observability with a fake request ID demo-7. Provide accepted at T0, queued at T1, and failed at T3 along with an unrelated successful record. Ask for a timeline and one missing evidence point.

Expected result

The timeline contains only demo-7. It detects that the initial request was accepted and asks for the documented downstream failure reason instead of conflating the two IDs.

Upstream documentation

Original SKILL.md on GitHub · MIT license · Source reviewed 2026-11-15

Frequently asked question

Which identifiers should a team share for an incident?

Provide a sanitized correlation identifier, timestamp, status, and relevant error classification appropriate to the environment. Keep secrets and personal content out of the fixture.

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