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Skills directory/openai/plugins/twilio-sendgrid-engagement-quality

Interpret SendGrid Engagement Quality Responses in Codex

Distinguish a reported SendGrid Engagement Quality score from a pending result or a record that omits the required score fields.

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Setup for Codex

Use a local fixture in Codex. Live scores are asynchronous, and account eligibility determines whether the API includes score and metrics data.

  1. Open the pinned Twilio AI repository revision and copy this skill directory, with its companion files, into your Codex project's .agents/skills directory.
  2. Open Codex in a scratch project and select the matching Twilio SendGrid skill. Use the local test fixture before configuring credentials for any live API check.

Example task

Give Codex three mocked cases: A has HTTP 200 with score 87, B has HTTP 202 with an empty body, C has HTTP 200 without score or metrics. Ask for a conservative label for each case and the value only when supplied.

Expected result

The labels are A score available, 87. B pending and no score assigned. C score unavailable and no score assigned. It never converts pending or missing data into zero.

Upstream documentation

Original SKILL.md on GitHub · MIT license · Source reviewed 2026-11-15

Frequently asked question

Does SendGrid return a zero score when engagement quality is missing?

Pending and omitted score fields are different states from a measured zero. Check the response status, field presence and the account's eligibility.

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