ChatGPT customer-research skill for interview evidence and objections
Turn interview notes or support excerpts into traceable evidence before grouping pain, alternatives, and differences that need follow-up.
中文Install in ChatGPT
A ChatGPT workspace with skill creation enabled. The example uses only the supplied plain-text material.
- In a ChatGPT workspace with skill creation enabled, open Plugins → Skills → Create → Create with editor.
- Create a skill in the editor and adapt the text-only `customer-research` workflow from the pinned GitHub source into its instructions.
- Save the skill, then type @ in a new chat to select it and try the example.
Example task
Manually select customer-research. Use the fictional booking notes below to write an evidence ledger and the next interview question.
interview and support excerpts for `booking board`
interview A `I compare rooms on paper.` | interview B `I lost the room list in chat.`
support C `I need a printable room list.` | support D `I prefer a page that refreshes automatically.`
No purchase decisions were reported.What to check
Preserve `I need a printable room list.` and `I prefer a page that refreshes automatically.` as distinct preferences. Record the paper comparison alternative and the absence of purchase decision evidence.
Original SKILL.md on GitHub · Updated
Frequently asked question
Should opposite user preferences become one finding?
Keep both preferences and their sources. Segment by observed differences in use and identify evidence still needed.