User Research Skill for ChatGPT: Choose Interviews, Surveys, or Usability Tests
Match a research question with a method, feasible sample, and observable evidence. Use it to plan focused product discovery before recruiting.
中文Install in ChatGPT
Use an eligible ChatGPT workspace with permission to create skills and, for uploads, upload permission. The installation path for this text-only adaptation was checked against OpenAI documentation. Workspace runtime verification is pending.
- Download workflows/product-manager-workflow/.claude/skills/user-research/SKILL.md from the pinned GitHub source. Keep the name, description, and instructions for user-research together as a standalone text skill.
- In a ChatGPT workspace with skills and uploads enabled, open Plugins, Skills, Create, and Upload from your computer. Choose a skill package format accepted by the file picker. You can also choose Create with editor and enter the original name, description, and instructions.
- After the scan completes, check that user-research appears in Installed. Type @ in a new chat, select the skill, and use the fictional example on this page to check the output.
Example task
A fictional library site needs to know why readers skip renewal and whether they can find the renew button. The team can interview five readers and run five task sessions. Match methods to questions.What to check
Use interviews to explore reasons and task sessions to observe discoverability. Separate what participants say from what they do and treat the sample as directional.
Original SKILL.md on GitHub · Updated
Frequently asked question
Can a survey show whether people can find a button?
A survey captures reported experience. A renewal task lets you observe the first action, wrong turns, and completion directly.