Create a customer discovery interview guide with Claude Code
Use customer-interview-guide to prepare open-ended questions, follow-up probes, and a structure for capturing recurring findings.
中文Install in Claude Code
Claude Code with a product hypothesis and a fictional or anonymized audience profile.
- Open the pinned GitHub source below and retrieve the `product-manager/discovery/skills/customer-interview-guide/` directory from that revision.
- Copy it into `.claude/skills/customer-interview-guide/` in your project, keeping `SKILL.md` and its companion files together.
- Open Claude Code in the project root and enter `/customer-interview-guide` followed by the example task.
Example task
Prepare six discovery questions for four shop owners about their most recent stock count, the tools they used, and the slowest step. Include a short opening and a note-taking template.What to check
The questions elicit past behavior, and the notes template separates evidence and quotes from assumptions to follow up.
Original SKILL.md on GitHub · Updated
Frequently asked question
How do I avoid leading customer interview questions?
Ask people to recall their most recent experience and follow up on what they used, where they got stuck, and how they worked around it.